Successaf With Co Hosts Jd Lee And Alaina Franklinthis Series Explores A Variety Of Customer Success Topics And Challenges Through Shortinsightful Discussions And Interviewsthey Apply A Global Lens And Ponder Multicultural Nuances That Create Unique Twists Or Challenges Alaina Is A Leader In Customer Experience And Digital Transformation With 25 Years Experience Across The Tech Sectorshe Is A Strong Believer In Customer Experience As The Key To A Successful Businessalaina Currently Leads A Customer Success Team In Asiahelping Cx Leaders To Create Better Experiences For Their Customers Jd Is The Co Founder Of Customer Success Singapore And A Practicing Customer Success Professional In Asiahe Is On A Journey To Build An Active Community Of Success Professionals That Serve As A Support System For Best Practices And Development Of Industry Knowledge In Customer Success
